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can not get to the c: root in cmd

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when I try to enter the C: root, it goes to C: \ Users \ PC1>
so I've tried pressing E: so it goes to E:>
when I saw press C: so it goes to C: \ Users \ PC1> again,
it has worked until today, but now it does not work, why would it not now,
I have tried to restart the computer but it still does not work.

I have tried the following commands
c: it does not work
cd to go one directory back, does not work
in E: it works


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